5 to 8 day treks
Deposit is paid on booking. Balance is due 4 weeks prior to date of trek and balance invoice will be emailed to you 6 weeks prior to date of trek. Notice of cancellations must be in writing, with an email as an acceptable form of communication, directly to Simply Trekking with the following conditions:
- No shows or cancellations within 48 hours of trek departure will incur a 100% cancellation fee.
- Cancellations received within 7 days prior to departure will incur a 50% cancellation fee.
- Cancellations received 8 days + prior to departure can have a full refund (less 3.5% booking fee) or full credit towards another trek.
Should the trek not go ahead because it doesn’t meet minimum of trekkers, bookings will receive a full refund or preferably (to save the loss of 3.5% on the booking fee) transfer the booking to the next suitable trek.
2 to 3 day treks
100% paid on booking. Notice of cancellations must be in writing, with an email as an acceptable form of communication, directly to Simply Trekking with the following conditions:
- No shows or cancellations within 48 hours of trek departure will incur a 100% cancellation fee.
- Cancellations received within 7 days prior to departure will incur a 50% cancellation fee.
- Cancellations received 8 days + prior to departure can have a full refund (less 3.5% booking fee) or full credit towards another trek.
Should the trek not go ahead because it doesn’t meet minimum of trekkers, bookings will receive a full refund or preferably (to save the loss of 3.5% on the booking fee) transfer the booking to the next suitable trek.
Family overnight hikes
100% cost is paid on booking. Notice of cancellations must be in writing, with an email as an acceptable form of communication, directly to Simply Trekking with the following conditions:
- No shows or cancellations within 48 hours of trek departure will incur a 100% cancellation fee.
- Cancellations received within 5 days prior to departure will incur a 50% cancellation fee.
- Cancellations received 5 days + prior to departure can have a full refund (less 3.5% booking fee) or full credit (to save the loss of 3.5% booking fee) towards another overnight hike.
Transfers: Family overnight hikes are weather dependent and therefore transferable to another date or can be transferred to a friend/ family member/family with no penalty. You must advise in writing 48 hours prior to trek by phone and followed up with email on that same day so Simply Trekking can provide confirmation information to the new individual/family.
Simply Trekking comply with Federal, State Government and Industry standards. We are committed to keeping practices that keep participants health, wellbeing, and safety at the forefront.
In the meantime, we understand that tour participants’ needs may also change and to accommodate this we offer more flexibility with bookings rescheduling and cancellation options if affected by COVID-19.
This website is owned by Mariham Pty Ltd trading as Simply Trekking (ABN 23 137 308 644) herein after referred to as “Simply Trekking”, unless otherwise specified. Use of this website is subject to the following Terms & Conditions and applies to any booking made through the website or through direct contact with Simply Trekking. In these booking terms and conditions, “you” and “your” means all persons named on the booking (including anyone who is added or substituted at a later date). “we”, “us” and our” means Simply Trekking. “Service Provider/s” means Third Party.